Return & Refund Policy — United States

We hope you love your Tie For Her purchase. If something isn’t quite right, eligible items may be returned within 14 days of delivery.

Return Eligibility

To be eligible for a return, items must be:

Unworn and unused

Unwashed and unaltered

In their original condition

Returned with all original tags attached

Free from makeup, perfume, stains, or other signs of wear

Tie For Her reserves the right to decline returns that do not meet these conditions.

How to Start a Return

To request a return, please submit a return request through your Tie For Her account or contact us at support@tieforher.com with your order number.

A return request must be initiated within 14 days of delivery. Please do not send your return before your request has been approved and return instructions have been provided.

Return Shipping

For standard returns, a flat $15 return shipping fee per return shipment will be deducted from your refund.

Refunds

Once your return has been received and inspected, approved refunds will be issued to your original method of payment within 5 – 7 business days. After a refund has been issued, additional processing time may be required by your bank or payment provider before the funds appear in your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact support@tieforher.com as soon as possible. Please include:

• Your order number
• The item name or SKU
• A brief description of the issue
• Clear photos showing the item and the issue

If the issue is confirmed, Tie For Her will cover the associated return shipping cost and will offer an appropriate resolution, which may include a replacement or refund.

Exchanges

We currently do not offer direct exchanges for size, color, or style changes. If you would like a different item, please return your original purchase and place a new order. For items that arrive damaged, defective, or incorrect, a replacement may be offered depending on product availability.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate cancellation requests before an order enters fulfillment, but cancellations cannot be guaranteed.

Once an order has been processed or shipped, it can no longer be canceled and will need to follow the standard return process after delivery.

Questions

For questions regarding a return or refund, please contact: support@tieforher.com