TERMS & CONDITIONS
Last updated: 2026.08.26
These Terms & Conditions ("Terms") govern your use of tieforher.com (the "Site") and any purchases made through the Site.The Site is operated by TIEFORHER GLOBAL PTE. LTD., ("Tie For Her", "we", "us", or "our"), a company incorporated in Singapore.By accessing or using the Site, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using the Site or making a purchase.
Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms.You must not use the Site to:
- Violate any applicable law or regulation.
- Engage in fraudulent, deceptive, or unauthorized activity.
- Interfere with the security, operation, or functionality of the Site.
- Introduce viruses, malware, or other harmful code.
- Attempt to gain unauthorized access to the Site, accounts, systems, or data.
- Copy, scrape, reproduce, or exploit Site content for commercial purposes without our permission.
- Infringe the intellectual property or other rights of Tie For Her or any third party.
We reserve the right to restrict or suspend access to the Site where reasonably necessary to protect our business, customers, systems, or legal rights.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizing information, and other information displayed on the Site are accurate.However, colors and appearance may vary slightly depending on your device, screen settings, lighting, and photography.Measurements and sizing information are provided as a guide and may vary slightly between styles.Product availability is not guaranteed. We may update, discontinue, or limit the availability of products at any time.If we discover a material error in product information relating to an order you have placed, we will contact you where appropriate and provide available options, which may include cancellation and a refund.
Prices, Taxes and Payment
Prices are displayed in U.S. dollars (USD) unless otherwise indicated.Applicable U.S. sales tax may be calculated and collected at checkout based on the shipping destination.Available payment methods will be displayed at checkout.By submitting an order, you confirm that you are authorized to use the payment method provided and authorize us or our payment service providers to charge the applicable order amount.We reserve the right to correct obvious pricing or payment errors. If an obvious pricing error affects an order you have already placed, we may contact you before accepting or fulfilling the order.
Orders and Order Acceptance
Submitting an order through the Site constitutes an offer to purchase the selected products.An automated order confirmation confirms that we have received your order. It does not necessarily mean that your order has been finally accepted or dispatched.We may decline or cancel an order before dispatch for reasonable reasons, including:
- Product unavailability.
- Payment authorization failure.
- Suspected fraud or unauthorized activity.
- An obvious pricing or product-information error.
- A delivery destination that we are unable to service.
- Technical or inventory errors affecting the order.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.We may also limit quantities where reasonably necessary, including to prevent unauthorized resale, fraud, or misuse of the Site.
Order Changes and Cancellations
Once an order has been placed, changes or cancellations cannot be guaranteed.If you need assistance with an order, please contact us as soon as possible.Where operationally possible, we may attempt to accommodate a cancellation request before the order enters fulfillment.Once an order has been processed for fulfillment or shipped, it can no longer be canceled and, where eligible, must follow our Returns & Exchanges Policy.
Shipping and Delivery
Shipping methods, delivery estimates, tracking information, import charges, and other shipping conditions are described in our Shipping Policy, which forms part of these Terms.Delivery dates and timeframes are estimates unless expressly stated otherwise.We will make reasonable efforts to meet the shipping timeframes communicated to you. Where we are unable to ship within an applicable promised timeframe, we will provide any notices, options, cancellations, or refunds required by applicable law.You are responsible for providing accurate and complete delivery information when placing an order.
Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our Returns & Exchanges Policy, which forms part of these Terms.Eligible returns must comply with the applicable return timeframe and return conditions stated in that policy.Where a product is damaged, defective, or incorrect, please contact us as soon as possible so that we can review the issue and provide an appropriate resolution.Nothing in these Terms or our Returns & Exchanges Policy affects any consumer rights or remedies that cannot lawfully be excluded or limited.
Customer Accounts
You may be able to create a customer account through the Site.You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.Please notify us promptly if you believe your account has been accessed or used without authorization.We may suspend or terminate an account where reasonably necessary because of fraud, misuse, security concerns, or a material violation of these Terms.
Intellectual Property
Unless otherwise stated, the Site and its contents, including text, graphics, photographs, videos, logos, trademarks, designs, product names, software, and other materials, are owned by or licensed to Tie For Her and are protected by applicable intellectual property laws.You may access and use the Site for personal, non-commercial shopping purposes.No Site content may be reproduced, modified, distributed, sold, licensed, publicly displayed, or otherwise commercially exploited without our prior written permission, except where permitted by applicable law.
User Content
If you voluntarily submit reviews, photographs, comments, feedback, or other content to us or through the Site ("User Content"), you confirm that you have the right to submit that content and that it does not infringe the rights of any third party.You grant Tie For Her a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt User Content for the purpose of operating, promoting, and improving Tie For Her and our Services, subject to applicable law and our Privacy Policy.We may remove User Content that is unlawful, misleading, offensive, infringing, or otherwise inappropriate.
Third-Party Services and Links
The Site may contain links to or integrate services provided by third parties, including payment, social media, technology, and other service providers.Third-party websites and services are governed by their own terms and privacy practices.We are not responsible for third-party websites or services that are outside our control, except to the extent responsibility cannot lawfully be excluded.
Privacy
Our collection, use, disclosure, and processing of personal information is described in our Privacy Policy.By using the Site, you acknowledge that your personal information will be processed as described in the Privacy Policy and in accordance with applicable law.
Site Availability and Disclaimers
We take reasonable steps to maintain the availability, security, and accuracy of the Site, but we do not guarantee that the Site will always be uninterrupted, error-free, or available.To the fullest extent permitted by applicable law, we are not responsible for temporary interruptions or technical issues that are outside our reasonable control.Nothing in these Terms excludes or limits any warranty, guarantee, remedy, liability, or consumer right that cannot lawfully be excluded or limited under applicable law.In particular, nothing in these Terms is intended to exclude rights that may apply to defective, damaged, unsafe, or materially misdescribed goods.
Limitation of Liability
To the fullest extent permitted by applicable law, Tie For Her will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Site where such losses were not reasonably foreseeable.Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence where such liability cannot lawfully be excluded, or any other liability that cannot be excluded or limited under applicable law.Your statutory consumer rights are not affected.
Events Outside Our Reasonable Control
We will not be responsible for delays or failure to perform an obligation where caused by events outside our reasonable control, such as severe weather, natural disasters, transportation disruption, governmental action, labor disruption, widespread system outages, or other comparable events.This section does not affect any cancellation, refund, delivery, or other rights available to you under applicable law.
Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore.However, this choice of law does not deprive you of any mandatory consumer protection rights that apply to you under the laws of the country or state in which you reside.To the extent permitted by applicable law, the courts of Singapore will have non-exclusive jurisdiction over disputes arising from or relating to these Terms.Nothing in this section prevents either you or Tie For Her from exercising any right to bring a claim in another court or forum where applicable law permits or requires it.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Services, policies, or legal and regulatory requirements.The updated Terms will be posted on the Site with a revised "Last updated" date.Changes will apply to future use of the Site and future orders from the effective date of the updated Terms. They will not retroactively change the terms applicable to an order already accepted unless required by law or expressly agreed with you.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy, constitute the agreement between you and Tie For Her concerning your use of the Site and purchases made through the Site, except where additional terms are expressly provided.
Contact Us
For questions about these Terms, your order, or our Services, please contact: TIEFORHER GLOBAL PTE. LTD.
Email: support@tieforher.com